Service Policies
Parts:
All hardware installed in your machine will be current model equivalents to
the part replaced unless you request an upgrade.
Warranty:
All parts and labor related to any parts replaced are covered for one year
from the date of invoice. There is no warranty on labor related to clean up or tune up services as the user can easily re-corrupt the system
by surfing infected web sites and downloading infected files. We fully guarantee
the work we actually performed on your machine and not any unrelated problems
that may occur after our service is completed.
Software:
We offer industry leading software for virus and adware removal and for backing
up your data. We install and test the software to ensure it is properly functioning.
We provide no warranty on software. See the software packaging for any warranty
provided by the software manufacturer.
Please read our Terms and Conditions on our Service Agreement. We are providing you this simplified version as a courtesy; however this is not a substitute for the formal legal version found on our Service Agreement.